Terms and Conditions

Licence Requirements:

**PLEASE BE SURE TO CHECK LICENCE REQUIREMENTS BELOW BEFORE BOOKING. THESE ARE SET BY OUR INSURANCE COMPANY AND ARE NON NEGOTIABLE.**

  • Full E.U Licence

  • Full EEA Licence & Holders of licences recognized by the driving licence exchange – licence must be held for a minimum of 5 years.

    Below is the list of recognized countries:
    Austria, Belgium, Bulgaria, Croatia, Cyprus (South, Greek Zone), Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Italy, Japan, Latvia, Liechtenstein, Lithuania, Luxembourg, Netherlands, Malta, Norway, New Zealand, Poland, Portugal, Romania, Slovakia, Slovenia, South Africa (RSA), South Korea (RSK), Spain, Sweden, Switzerland, Taiwan, Australia (Capital Territory, Northern Territory, South Australia, Victoria, New South Wales, Queensland, Tasmania, Western Australia

  • Full USA and Canadian licences – must be held for a minimum of 8 years

Reservations:

The hire total and security deposit is taken at booking stage, via our online check out, leaving you to sit back and enjoy the countdown to holidays.

Security Deposit:

The hirer is liable to pay a security deposit of €300 to cover incidents causing interior damage, returning late or in an unsatisfactory condition, etc. This is fully refundable upon inspection of the van on return. The hirer must notify us immediately of any accidents or mishaps that occur so that we may do everything possible to ensure the next client is not inconvenienced. 

Insurance:

  • Comprehensive Cover

  • Windscreen cover

  • Open Driving covering all drivers 25-70 years with a full non-endorsed driving licence in ROI & UK.

Excess:

In the event of an accident or if damage is caused to the rental vehicle, the hirer is liable for the first 1000euros (reduced to 50euro per day if Collision Excess Waiver is purchased ahead of rental). This includes loss of skylights, mirrors, window or windscreen damage, impact with stationary objects, driver negligence. The hirer must notify us immediately of any accidents or mishaps that occur so that we may do everything possible to ensure the next client is not inconvenienced. Please ensure that your credit card is sufficiently funded so that this amount can be authorized at time of hire.

Support:

During hire we offer the client a WhatsApp anytime messaging service to ensure everything runs smoothly while out on the road.

Office Opening Hours:

The office is open for enquiries Monday to Friday from 09.00 hrs. to 18.00 hrs. Saturday and Sunday 9.00 to 12.00hrs.

Collection / Return:

Collection of the campervan is anytime from 13.00hrs. Earlier collection must be arranged beforehand.

The van must be returned by 12.00hrs. We do not accommodate collections and returns on the same day as this time is needed for resetting the van ahead of its travels. Clients who return the vehicles later than 12.00hrs without prior agreement will be charged 80 Euro per hour or part there of.

Cleaning:

Bins should be emptied responsibly prior to return.

During the initial van tour on arrival we will talk you through using the composting toilet. Out of respect for our employees, we must insist that the toilet is returned clean and that the solids bag is tied up.

A cleaning fee of 100 euro will be charged from the security deposit if the campervan is not returned with the interiors and toilet in a clean condition on return. 

Refill Clean Water Tank and Empty Wastewater Tank:

The camper will be supplied with a full tank of potable clean water. Please refill the water in the clean water tank and empty the wastewater tank before returning the vehicle. We recommend that you stay in a campsite on your last night to make carrying out this task easier.

Fuel:

A full tank of fuel will be supplied, please return with the Fuel tank completely full. Fuel used will be deducted from the security deposit.

Parking Fines, Speeding Fines and Other Driving Penalties:

Driver(s) are personally liable for all legal penalties and fees relating to any traffic violation under the current Road Traffic Legislation applicable in the United Kingdom including Northern Ireland and the Republic of Ireland.

Please remember to pay all tolls within 7 days of using them.

Cancellation:

In the event of cancellation of the booking by the client the following charges shall be incurred:

More than 30 days notice: 25% of Booking will be retained.

30 days to no show: 100% of total hire charge will be retained.

Dream Big Campers advise that clients should have their own holiday/travel insurance to cover such loss.

In the event of cancellation of the booking by Dream Big Campers the full rental sum will be returned to the method of payment.

Equipment:

An inventory of the equipment necessary for you to enjoy your holiday will be furnished and checked with you at the start and end of the hire period.

Smoking and Fire Safety:

Smoking and the lighting of candles are strictly prohibited in our campervans. For your safety our campervans have been fitted with smoke and carbon monoxide alarms.

Pets:

Dogs are currently not permitted.

Where to collect:

We are based in Dublin 15. Further details of location will be sent out shortly after booking.

We are a 15-20min taxi from the airport.

Unfortunately, we do not have anywhere at our base to store your car while you are on your motorhome trip.